{"id":3033,"date":"2026-04-08T01:00:23","date_gmt":"2026-04-08T01:00:23","guid":{"rendered":"https:\/\/karrybiz.com\/blog\/?p=3033"},"modified":"2026-04-08T22:18:41","modified_gmt":"2026-04-08T22:18:41","slug":"how-to-enable-sms-notifications-for-order-updates-on-karrybiz","status":"publish","type":"post","link":"https:\/\/karrybiz.com\/blog\/how-to-enable-sms-notifications-for-order-updates-on-karrybiz\/","title":{"rendered":"How To Enable SMS Notifications For Order Updates On KarryBiz"},"content":{"rendered":"\n

Here is a scene that plays out in Nigerian online business space almost every single day.<\/p>\n\n\n\n

A customer places an order, payment only to go silence.<\/p>\n\n\n\n

No confirmation, nor update. No message telling them their order was received, that it is being prepared, that it is on the way. Just silence and an anxious wait.<\/p>\n\n\n\n

So what does that customer do?They message the seller. <\/p>\n\n\n\n

Customer, “Hello, I made payment. Has it been received?”<\/strong><\/p>\n\n\n\n

Seller, “Good afternoon, just checking \u2014 when is my order coming?”<\/strong><\/p>\n\n\n\n

Two days later, Customer, “Please when will it be dispatched? It has been two days.”<\/strong><\/p>\n\n\n\n

Now multiply that by every customer who places an order with you. That is a constant stream of follow-up messages that you need to respond to \u2014 manually, individually, repeatedly \u2014 taking time away from actually running your business.<\/p>\n\n\n\n

Now imagine a different scenario. The same customer places an order and makes payment. Within minutes, they receive an SMS directly to their phone: “Your order has been confirmed. We are preparing it for dispatch.” <\/p>\n\n\n\n

A few hours later, another SMS: “Your order is on its way! Expected delivery: tomorrow<\/strong>.”<\/p>\n\n\n\n

And when it arrives, a final message confirming delivery. No anxiety. No chasing. No manual follow-up from you.<\/p>\n\n\n\n

That is what KarryBiz’s SMS Notifications feature does \u2014 and it is available right now, ready to enable with a single tap.<\/p>\n\n\n\n

In this guide, we will walk you through exactly how to enable SMS notifications on KarryBiz, what they do for your customers and your business, and how to get the most from this feature as part of a professional order management system.<\/p>\n\n\n\n

What Are SMS Notifications on KarryBiz?<\/h2>\n\n\n\n

SMS Notifications<\/strong> is a feature that automatically sends text message updates to your customers at key stages of their order journey \u2014 without you having to manually send a single message.<\/p>\n\n\n\n

When enabled on your KarryBiz store, the system triggers SMS alerts to customers when their order status changes \u2014 keeping them informed throughout the fulfilment process automatically.<\/p>\n\n\n

\"\"<\/figure>\n\n\n

Why SMS Notifications Are Worth Every Naira<\/h2>\n\n\n\n

Let us do the math honestly before we talk about anything else.<\/p>\n\n\n\n

Say you process 50 orders per month<\/strong>. Each order triggers an average of 3 SMS notifications (confirmation, dispatch, delivery)<\/strong>. That is 150 SMS messages per month at \u20a620 each \u2014 a total of \u20a63,000 per month.<\/strong> Now ask yourself: what does \u20a63,000 buy you in terms of the time you had spend manually sending updates to all 50 customers? <\/strong>At minimum wage for messaging time alone, you are well beyond that figure. And that is before you factor in the business value of what SMS notifications actually deliver.<\/p>\n\n\n\n

\u2022 Dramatically Fewer Customer Enquiries.<\/p>\n\n\n\n

\u2022 Reduced Order Disputes.<\/p>\n\n\n\n

\u2022 Professional Customer Experience.<\/p>\n\n\n\n

\u2022 You Reclaim Your Time.<\/p>\n\n\n\n

\u2022 Your Business Looks Bigger Than It Is.<\/p>\n\n\n\n

How To Enable SMS Notifications On KarryBiz<\/h2>\n\n\n\n

The process is simple and takes less than 60 seconds.<\/p>\n\n\n\n

Step 1: Log In to Your KarryBiz Account<\/strong><\/p>\n\n\n\n

Open the KarryBiz app on your smartphone and log in.<\/p>\n\n\n\n

You will land on the Home dashboard \u2014 showing your wallet balance, overview metrics (Total Orders, Revenue, Products, Customers),<\/strong> and Quick Actions at the bottom.<\/p>\n\n\n\n

Step 2: Navigate to Your Stores Page<\/strong><\/p>\n\n\n\n

From the bottom navigation bar, tap “Stores.” <\/p>\n\n\n\n

This opens the Stores page \u2014 showing all your active stores as cards.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n
\"\"<\/figure>\n\n\n\n
\"\"<\/figure>\n\n\n\n

Step 3: Tap the (three horizontal dots) \u22ef Button on the Store You Want to Configure<\/strong><\/p>\n\n\n\n

Find the store you want to enable SMS notifications for and tap the \u22ef (three dots)<\/strong> button<\/strong> at the bottom right of its card.<\/p>\n\n\n\n

Step 4: Enable the Toggle<\/strong><\/p>\n\n\n\n

If the SMS Notifications toggle is currently OFF (grey, with the dot on the left)<\/strong> \u2014 tap it to switch it ON ( with the dot on the right)<\/strong>.<\/p>\n\n\n\n

The toggle switches immediately upon tapping. No additional confirmation screen is required.<\/p>\n\n\n\n

Step 5: Enable SMS Notifications for Each Store Separately<\/strong><\/p>\n\n\n\n

If you manage multiple stores on KarryBiz \u2014 as shown in the screenshots with both “ola” and “Jay” \u2014 you need to enable SMS notifications for each store individually.<\/p>\n\n\n\n

Final Thoughts<\/h3>\n\n\n\n

The \u20a620 you spend on an SMS notification to a customer<\/strong> is one of the highest-return investments your KarryBiz business can make.<\/p>\n\n\n\n

It buys you a customer who feels informed and respected throughout their order journey. It buys you fewer anxious messages in your inbox. It buys you a professional reputation that most Nigerian online sellers simply don’t have. And it buys you time \u2014 the time you would have spent manually sending those updates \u2014 to focus on growing your business instead.<\/p>\n\n\n\n

It is a single tap to enable. And once it is on, it works for you silently: every order, every update, every customer \u2014 without you having to do a thing.<\/p>\n\n\n\n

Open your KarryBiz app right now. Tap Stores. Tap the \u22ef(3 dots) <\/strong>on your store. Find SMS Notifications. Switch it on.<\/p>\n\n\n\n

Your customers will notice. And they will thank you for it \u2014 with their loyalty.<\/p>\n","protected":false},"excerpt":{"rendered":"

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